1W Privacy Policy

This Privacy Policy outlines how 1W collects, processes, protects, discloses, and, where necessary, destroys personal data belonging to users of its online casino and sportsbook platform. All data collection and processing activities are conducted on the basis of informed user consent and in accordance with applicable data protection legislation. Users are encouraged to read this document in full to understand their rights and how their personal information is handled. The policy applies to all individuals who access or use 1W services, regardless of the device or method of access. By continuing to use this platform, users acknowledge that they have read and understood the terms set out in this document.

Privacy and Data Protection

What Personal Data Is Collected

1W collects personal data that users provide directly or that is generated through use of its online services. This may include:

  • Full name and date of birth
  • Contact details, including email address and phone number
  • Residential address and proof of identity documents
  • Payment information and transaction history
  • Device identifiers, IP addresses, and browsing behaviour on the platform
  • Communications sent to customer support

Why This Data Is Collected

Personal data is collected for the purposes of:

  • Verifying user identity in line with regulatory requirements
  • Processing deposits, withdrawals, and account transactions
  • Providing and improving online gaming services
  • Complying with anti-money laundering and responsible gambling obligations
  • Responding to user enquiries and support requests

How Data Is Protected

1W applies both technical and organisational measures to safeguard personal information. These include:

  • Encrypted data transmission using industry-standard protocols
  • Secure storage systems with restricted access controls
  • Regular security assessments and staff data protection training
  • Internal policies governing the handling and retention of personal data

User Rights

In accordance with Irish and European data protection law, including the General Data Protection Regulation (GDPR) as retained in Irish law, users have the right to:

  • Access the personal data held about them
  • Correct any inaccurate or incomplete information
  • Request deletion of personal data where legally permissible
  • Object to or restrict certain types of processing
  • Lodge a complaint with the Data Protection Commission of Ireland

Requests relating to personal data can be submitted through the platform's designated support channels.

Use of Collected Information

Personal data collected by 1W is used solely for lawful, specified purposes. The platform does not use personal information in ways that are incompatible with the purposes for which it was originally gathered.

Primary Uses

  • Account management: Creating and maintaining user accounts, verifying identity, and facilitating logins.
  • Transaction processing: Managing deposits, withdrawals, bonus allocations, and financial records.
  • Service improvement: Analysing how users interact with the platform to enhance functionality and overall experience.
  • Marketing communications: Where users have given explicit consent, sending relevant promotions and updates. Users may withdraw consent at any time.
  • Analytics: Monitoring aggregated usage patterns to support informed decisions about platform development.
  • Regulatory compliance: Meeting obligations under Irish and EU law, including anti-money laundering requirements, responsible gambling provisions, and data protection standards.

Lawful Basis for Processing

All processing activities are carried out on one or more of the following lawful bases:

  • User consent
  • Performance of a contract
  • Compliance with a legal obligation
  • Legitimate interests pursued by the platform, where these do not override user rights

Users will not be subjected to automated decision-making that produces significant legal or similarly impactful effects without appropriate safeguards in place.

Access to Information

Viewing and Updating Personal Data

Users have the right to access the personal information held about them at any time. To request access, users should contact the platform's support team through the official communication channels listed on the website. Requests will be handled within the timeframes required under applicable Irish data protection law.

If any personal data on file is found to be inaccurate or outdated, users may request a correction. The platform will take reasonable steps to verify and update the information promptly.

Requesting Deletion of Data

Users may request the deletion of their personal data in circumstances where:

  • The data is no longer necessary for the purposes for which it was collected
  • Consent has been withdrawn and no other lawful basis applies
  • The data has been processed unlawfully

Note that certain data may need to be retained to comply with legal or regulatory obligations, even following a deletion request.

Consent to Security and Payment Processing

By registering and using 1W services, users consent to the following:

  • The carrying out of identity verification and security checks as required by law or internal compliance procedures
  • The processing of payment data by authorised third-party payment service providers, solely for the purpose of completing financial transactions

These measures are in place to protect users and to ensure the integrity of the platform.

Protection of Children’s Privacy

1W is an online gambling platform intended strictly for adults. Users must be aged 18 or over to register and use any of the services offered.

Age Verification Limitations

While the platform takes all reasonable steps to prevent underage access, it is not always technically possible to confirm a user's age without the submission of valid identity documents. Users are required to provide accurate information at the point of registration and during any subsequent verification checks.

Data Collected From Minors

The platform does not knowingly collect or process personal data from individuals under the age of 18. If a parent or guardian becomes aware that their child has submitted personal information to the platform without consent, they should contact the support team without delay.

Upon receiving a verified request from a parent or legal guardian, 1W will:

  • Suspend or close the account in question
  • Delete all personal data associated with the minor's account, in accordance with applicable legal obligations

Any funds deposited by a minor will be handled in line with the platform's terms and conditions and relevant regulatory requirements.

International Data Transfers

Processing Outside Ireland

In the course of providing its services, 1W works with partners and service providers who may be located outside Ireland or the European Economic Area (EEA). As a result, personal data may be transferred to and processed in countries where different data protection standards apply.

User Consent

By creating an account and using 1W services, users acknowledge and consent to the potential transfer of their personal data to jurisdictions outside Ireland or the EEA for the purposes described in this policy.

Safeguards in Place

1W takes steps to ensure that any international transfer of personal data is carried out responsibly and that an adequate level of protection is maintained. All third-party partners who handle personal data are required to:

  • Comply with applicable data protection standards
  • Maintain confidentiality obligations in respect of all user information
  • Process personal data only for the purposes for which it was shared

Where required by law, appropriate transfer mechanisms, such as standard contractual clauses, are used to govern cross-border data flows.

Use of Cookies

What Are Cookies

Cookies are small text files placed on a user's device when they visit a website. They allow the website to recognise the device on subsequent visits and to store certain preferences or behavioural data.

How 1W Uses Cookies

The platform uses cookies for the following purposes:

  • Statistical analysis: Measuring site traffic, page views, and session durations to understand how users engage with the platform.
  • Behaviour analysis: Identifying patterns in user activity to detect issues and improve service delivery.
  • Personalisation: Remembering user preferences, such as language settings and display options, to provide a more relevant experience.
  • Site improvement: Gathering data that informs ongoing development and optimisation of the platform.

Cookie Retention

Cookies set by the platform are retained for a maximum period of one year, after which they expire and are removed from the user's device.

Managing Cookie Preferences

Users may adjust their cookie settings at any time through their browser settings. Disabling certain cookies may affect the functionality or availability of some features on the platform. Further details on cookie management are available in the platform's Cookie Policy.

Acceptance of Privacy Policy

By accessing or using 1W services in any capacity, whether through registration, browsing, or any other form of interaction with the platform, users confirm that they have read, understood, and fully accepted the terms of this Privacy Policy.

Current Version

The version of the Privacy Policy currently published on the 1W website supersedes all previous versions. In the event of any conflict between this document and an earlier version, the current version shall prevail.

Users are responsible for reviewing this policy on a regular basis. Continued use of the platform following any update to the policy constitutes acceptance of the amended terms. The date of the most recent revision will be indicated at the foot of this document.

Third-Party Privacy Practices

Sharing Personal Data

In certain circumstances, personal data held by 1W may be shared with third parties. This may occur where:

  • Sharing is required by law or by order of a competent authority
  • Sharing is necessary to resolve a dispute or to enforce the platform's terms and conditions
  • A contractual agreement with a service provider requires access to relevant user data

Transparency Regarding Third Parties

Where third parties to whom data may be disclosed are identified on the platform, users are encouraged to review those parties' own privacy practices. Where a third party is not listed directly on the site, users will be informed of the purpose and scope of any data sharing prior to, or at the time of, the transfer wherever this is practicable.

User Consent

By submitting personal information and using 1W services, users consent to the sharing of their data with third parties in the circumstances described above. This consent is given in the knowledge that all third parties involved are required to handle personal information responsibly and in accordance with applicable data protection standards.

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